The Company, its subsidiaries and related organizations (hereinafter referred to as “Shiya”, “we”, “our” or “us”) recognize and respect your right to privacy. This policy explains how the Company or on our behalf, collect, process, use, disclose, transfer and store your Personal Data.
Your Personal Data is information that relates directly or indirectly to you, which make you to be identified or identifiable from that information and/or other information, including any sensitive Personal Data and expression of opinion; but does not include any information that is processed for the purpose of a credit reporting business carried on by a credit reporting agency.
Personal Data that We Collect
The Company collect your Personal Data when you submit a form, visit our website or at various other places where you may request for our information or services. These Personal Data may include your:
- Designation or Salutation
- Identity Card No. or Passport No.
- Age and Date of Birth
- Race and Religious Belief
- Marital Status
- Postal Address
- Phone No. and Fax No.
- Email Address
- Salary Range
- Property Details
- Loan Details
- Lifestyle Data
- Details of Introducer
The list above is not exhaustive and may include other Personal Data depending on the nature of dealings with us.
Other Information We Collect
This information allows us to operate the website by serving the pages you visit, and we may use the information for statistical purposes and to track usage patterns. In addition, we use the data we collect to make various determinations in our systems. We may also use this information to personally identify you, the user and/or the user’s organization, for reporting purposes and/or to serve relevant information to you during future browsing sessions.
We treat information collected by cookies and other technologies as Non-Personal Data. However, to the extent that IP addresses or similar identifiers are considered Personal Data by local law, we also treat these identifiers as Personal Data. Similarly, to the extent that Non-Personal Data is combined with Personal Data, we treat the combined information as Personal Data for the purposes of this PrivacyPolicy.
How Shiya uses your Personal Data
The Company collect, process, use, disclose, transfer and/ or store your Personal Data including any additional information you may subsequently provide, for the following purposes:
- To facilitate sales transaction including but not limited to preparation of the relevant sales and purchase documents and billing;
- To manage administration and any other purposes relating to your property;
- To communicate with you including but not limited to providing products and services, and handling all your enquiries or complaints;
- To conduct internal data analysis, market research and auditing;
- To comply with any order of court or directive from authorities investigating any alleged offence; and/ or
- To enforce any of the terms in the agreements between us
The Personal Data that Shiya collect also allows us to keep you posted on Shiya’s latest products, services, upcoming events and information via email, postal mail or telephone. If you no longer wish to receive any communication materials from Shiya, please contact us at email@example.com and we will remove you from our contact list.
Sharing Information with Third Parties and Within Shiya and its subsidiaries
We typically only provide your Personal Data to other Shiya entities, or to third party service providers who operate certain parts of our website, deliver or resell our products, or help us with some services we provide. Data provided to third parties is stored on systems we do not own and is provided in accordance with our policy. In addition, we may transfer your information across border and from your country or jurisdiction to other countries or jurisdictions around the world.
Links to Other Sites
How We Protect Personal Data
The Company is committed to taking steps to protect the Personal Data you provide to us, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse, as well as against unauthorized access, disclosure, usage, alteration, and destruction.
Your Personal Data is accessed only by authorized staffs who are instructed to handle your information with confidentiality. It is protected by firewalls and standard industry security measures.
Retention of Your Personal Data
The Company will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law.
Your Control over Personal Data
We request your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any enquiries or complaints in respect of your Personal Data by emailing us at firstname.lastname@example.org. In the event we decline to process your request, we will inform you of our reason for the refusal.
Changes in this Policy
If we change the way we use your Personal Data we will post the change on our website at www.shiya.com.my. We recommend that you regularly visit the webpage to learn of any changes. The change will apply to information you furnish after the change, and existing information we have on file. If you have any questions regarding this policy, please send us your questions or comments to email@example.com.